Bhairava User Guide

Getting started

Bhairava runs in your browser at app.bhairava.xyz. You sign in once, and every company, fleet and facility you oversee is reached from the same account.

Sign in

1. Open app.bhairava.xyz. Type your Login ID and Password and sign in. If you forget your password, click Forgot password? under Login and Bhairava emails you a link to set a new one.
2. Bhairava opens the page you used last. The first time, it opens on the Dashboard, and a Welcome to Bhairava box shows the support email. Click Sure to close it.

Find your way around

The menu on the left holds Dashboard, Reports, Tenants, Connect, Sales, Purchase, Accounting, Godown, Items, Settings, Billing and Support. It starts as a row of icons. Click the menu button at the top left to show the names, and click a menu to open its pages.

The top bar shows your business, your name, the display currency, the language, the bell and horn, the watchlist, full screen, notifications, contact support and log out. See Top bar.

Tenants: companies, fleets and facilities

Every business you watch is a tenant. Bhairava has three kinds.

Packages

Your package sets how many tenants you can link. See Settings > Package.

Unified dashboard

Dashboard > Unified puts your Company, Fleet and Facility dashboards on one screen, one slide at a time. It is the screen to leave on in a control room.

Move between the slides

1. Open Dashboard > Unified.
2. The slide bar sits in the middle of the top bar: Previous dashboard, the slide name, three dots and Next dashboard.
3. Click an arrow or a dot, press the left or right arrow key, or swipe the bar on a touch screen.
4. Bhairava remembers the slide you left on.

Each slide shows the dashboard picked for that menu. To change it, use the picker next to Company, Fleet or Facility in the menu. See Choose the dashboard a menu opens.

Company dashboard

Dashboard > Company shows the shops and outlets you oversee: what they sell, how fast their stock goes and where they are.

The four panels

• Stock Drain: every item as a cell, coloured by how fast its stock is going. The zones are set in Settings > Config.
• Geo Distribution: each tenant on the map, its dot coloured by status, with the connected and not connected counts.
• Transaction Feed: bills arriving live, by amount and time.
• Tenant Watch: every connected tenant as a cell that lights up as it sends data. CUR hides or shows each tenant's flag and currency.

Each panel has Expand at the top right to show it on its own. The record button keeps snapshots, and the menu at the bottom left exports the panel to XLS or PDF.

Hot, stagnant and barrier lists

The toolbar above the panels opens quick lists: Hot Entities, Hot Tenants, Stagnant Entities, Stagnant Tenants, Tenant Messages, Barrier Breakers and Following. Click one to open it. Each list can be exported as a PDF report.

Barrier Breakers lists the items and tenants that crossed a limit you set. Open its Settings to set the measure (hits, amount or quantity), the limit and the window in minutes.

See a tenant's or item's growth

1. Open a list such as Hot Tenants or Hot Entities, and click a tenant or an item in it.
2. The growth window opens, marked Tenant or Item, with hits, quantity and amount.
3. Switch between 24 hours and 30 days. The Amount growth and Quantity growth charts follow.
4. For an item, the list at the bottom shows its top tenants. Click one to see that tenant's growth.

Tip: the charts fill in by themselves as sales and purchases arrive. Keep the dashboard open.

Fleet dashboard

Dashboard > Fleet shows every vehicle you oversee on the map, live, with the stock it carries.

The Navigation panel

• Pick a group, and All statuses, Active or Inactive.
• Search by name, and filter by kind (ambulance, bus, truck, ship) and state: Moving, Idle or Stopped.
• The counts above the list show how many vehicles are moving, idle and stopped. Each row shows the speed and how far the trip has gone.
• The button at the top right of the panel hides it, to give the map the whole screen.

The buttons on the right of the map follow the selected vehicle, show all vehicles, show the planned route, zoom, reset the view and turn the chime on or off. The pill at the bottom counts vehicles by kind.

Open a vehicle's dashboard

1. Click a vehicle in the list to select it. The map goes to it and shows its planned route.
2. Click the vehicle's marker on the map.
3. The Fleet unit dashboard opens: the vehicle's name, group, status and state, and when it last reported.
4. Stock availability shows each item on board: how much is left, how much was used of what was loaded, and Low or Out.
5. Stock depletion shows what the vehicle used up on this trip today.
6. Use the arrows at the top to go to the previous or next vehicle. The window closes by itself after two idle minutes.

SOS and breakdowns

When a vehicle breaks down or raises an SOS, a banner appears over the map with the vehicle and the message, and the horn sounds. Click Show on map to go to the vehicle, or Acknowledge to clear the banner. In the list, the vehicle shows Breakdown in place of its speed until the trip goes on.

Tip: the sound button on the map has three steps: chime on, chime muted with the SOS alarm still on, and all sound off. SOS banners always stay on screen.

Facility dashboard

Dashboard > Facility shows the buildings you oversee and their sensors: temperatures, voltages, pressures and states, each with its trend.

Pick the facilities to show

1. Click the facilities button at the left of the toolbar, for example 4 of 11 facilities.
2. Tick the facilities to show, or click Only next to one to show just that one. Use the search box to find one.
3. Click Apply. With more than one facility, the dashboard turns between them page by page. The dots on the right show where you are.

Alarms, notifications and the other lists

• Alarms: emergencies, alarms and open incidents of the facilities shown, with a count badge.
• Notifications: notices from the facilities that need no action.
• Tenant Messages: messages sent from the field.
• Hot: facilities with alarms or sensors out of range.
• Silent: facilities that stopped sending data, and how many sensors are offline.
• Barrier Breakers: sensors that crossed their expected band in the last hour.

Read a sensor tile

Each tile shows the sensor, where it is (area and cabinet), the latest value with its unit, a gauge or a state band, the trend, the minimum and maximum, and the status: Live, Late, Offline or an alarm. A coloured edge marks a tile that needs a look. Click a tile to see its details and its trend over 6 hours, 24 hours or 7 days.

My Dashboards

Dashboard > My Dashboards holds the dashboards you can show. Bhairava comes with a Company, a Fleet and a Facility dashboard, and you can make your own.

• Each card shows the dashboard's layout, its name, its kind and how many panels it has. A star marks the menu it opens from, for example Opens from Fleet.
• Open shows the dashboard. Edit changes it, Duplicate makes a copy, and Delete removes it. Built-in dashboards cannot be edited or deleted; duplicate one to change it.
• Under Opens first from, click a menu to make this dashboard the one that menu opens.

Choose the dashboard a menu opens

1. In the menu, click the small arrow next to Company, Fleet or Facility.
2. The Available Dashboards window lists the dashboards of that kind. The tick marks the one in use.
3. Click a dashboard. Bhairava opens it, and the menu and the Unified slide use it from now on.

Make your own dashboard

1. Click New dashboard, or Edit on a dashboard of your own.
2. Name it in the box at the top.
3. Under Layout, pick a layout: Full page, One column, Two columns, Three across or Wide and narrow. Add or remove rows, set the rows per page and how often pages turn.
4. Under Content, filter the panels by tenant kind and type, then click Add on a panel or drag it onto a box. Add toolbar puts a full-width toolbar above the grid.
5. Click Save. Undo and Redo step through your changes.

Limits: up to 20 dashboards, 24 panels and 3 toolbars each, and 6 rows per page.

Reports

Reports gives time-span reports across your tenants, from the figures Bhairava stores as data arrives.

Run a report

1. Open Reports.
2. Under Choose a report, click Sensors, Fleet operations, Company or Uptime.
3. Under Set the parameters, pick the Time span, the Granularity, the Category, the Variant, the Tenants and how to Group by.
4. Click Generate report. The report shows its key figures, charts and a table.
5. Use CSV, XLS or PDF to save it, Edit parameters to change it, or Generate again for the latest figures.

Tenants

The Tenants menu adds the businesses you watch, shows which are connected, and sorts them into groups.

Add a new tenant

1. Open Tenants > Provision. The bar at the top shows how many tenants you have against your package limit.
2. Click Add New Manually.
3. Type the Name and Login Id, and pick the Type and Variant, for example Fleet and Ambulance, or Facility and Hospital.
4. Fill in the fields that appear for that type: Mode for a fleet; Scope, Link Type, Address and App for a company.
5. Click Provision Tenant. The tenant gets its own licence key.

Add many tenants from a spreadsheet

1. On Tenants > Provision, click Provision by XLS.
2. Click Download Template and pick Company, Facility or Fleet. Download Filled Sample shows a filled example.
3. Fill in one row per tenant, up to 25 rows. Name, Login Id, Type and Variant are needed; company rows also need Address and App.
4. Drop the file on the page. Check the valid rows and the rows with errors, then click Provision.

Tip: a row whose name matches a tenant you already have updates that tenant.

See your linked tenants

Tenants > Linked lists every tenant. Use the tabs Company, Facility and Fleet, search, and filter by country, state, city and app. On the right, All, Connected and Not connected show only the tenants sending data, or only the ones that are not. Export to XLS saves the list.

Each card shows the tenant's name, code, app, groups, address, country and currency, and whether it is Connected or Not connected. Click a card to see all its details: IDs, owner, dates, location, licence period and tags.

Send a tenant its licence key

1. On the tenant's card, open the License menu.
2. Show License shows the app, the period and the key, with Copy.
3. Share License makes a message with the access page and code, to copy or send on WhatsApp.
4. Regenerate License makes a new key. The old one stops working.

Keep keys private. Anyone with a key can send data as that tenant.

Edit or remove a tenant

Click the pencil on a card to change the tenant's name, variant, type, subvariant, app, menu and address, then click Save. Changing the app issues a new licence key.

Click the bin to remove a tenant. You can Deactivate it, which pauses it and can be undone, or Remove it for good after typing its name.

Tenant groups

1. Open Tenants > Groups and click New Group.
2. Give it a name, a description and a picture, and click Save.
3. Open the group's tenants and click Add Tenants to pick them. On Tenants > Linked you can also tick cards and click Add to Group.

Connect

The Connect menu holds the keys the Closebee apps, and the Closebee Simulator, use to sign in to your business.

Admin keys

1. Open Connect > Admin. All keys lists each key with its app, scope, user, status and when it was last used.
2. On a row, click Copy to copy the key, or the key icon to open it.
3. The more menu makes a new code, changes the licence or revokes the key. Show revoked lists keys you stopped.

Keep the key private. Anyone with the Admin key can sign in to the business.

Keys for a group

Connect > Groups gives a person access to one tenant group. Click Add key, pick the group, add the person by name and phone or email, and click Send access. Deleting a key stops it at once and signs the person out.

Sales and Purchase

The Sales and Purchase menus hold the orders and invoices of your own business, and the parties and suppliers you trade with.

Sales orders

Sales > Order lists your orders. Search by order, item, number or party, filter by status, and move by day or pick a date or range. New makes an order: pick the party, then add items with quantity and rate. Draft, Sample and Proforma work the same way, and Convert turns one into an order.

Sales invoices

Sales > Invoice lists invoices with quantity, amount, date and status. New makes one.

Party and OMS

Sales > Party lists the businesses that buy from you, with who is active now. New adds one, and Discover finds businesses already on Closebee. Sales > OMS shows orders as they move through their stages, filtered by buyer and date.

Purchase

Purchase > Order, Draft and Invoice work like their Sales pages, for what you buy. Purchase > Supplier lists the businesses you buy from, with their closing balance; Connect and Discover link suppliers already on Closebee.

Accounting

The Accounting menu holds your own books: ledgers, stock, vouchers, expenses, payments and receipts.

• Ledger Master: your ledger accounts. Open one to see its recent transactions, timeline, items and details.
• Stock Master: your stock items with quantities and values.
• Transactions: vouchers by number, date, type, account and amount.
• Entry: enter a voucher by type (sales, purchase, payment, receipt, notes, journal, contra or stock journal), with ledger and item lines, and export it to Excel or XML.
• Expense, Payment and Receipt: what you spent, paid and received, with proofs attached.

Godown and Items

Godown holds your warehouses and stock moves. Items holds the products you sell.

Warehouses and stock journal

Godown > Warehouses lists your godowns. New adds one with its name, address, phone and category. Items shows what a godown holds. Godown > Stock Journal moves stock between godowns. Each vehicle has a godown of its own, so stock sent to it shows in its Fleet unit dashboard.

Products, groups and menus

Items > Products lists your items with prices and stock. New adds one: name, unit, purchase price, MRP, sale price, HSN code, GST, group, SKU and barcode. Items > Groups sorts your items, and Items > Menu makes menus of items for counters and stores.

Import items

Items > Import adds many items at once. Download a sample file, fill it in, drop it on the page and click Create Items.

Settings

Package

Settings > Package shows the plans by number of tenants, with your current plan. Pick a plan and click Update Package to pay through Razorpay, or Contact Support for the Giga plan.

Config

• Notifications: turn the state change bell and the critical horn on or off.
• Entity Drain Zones: the percentages for Safe, Border Line, Danger, Critical and Out of Stock that colour the Stock Drain panel.
• Update Item Qty: set a new quantity for items across warehouses.

Currency and timezone

Settings > Currency sets your business currency and the display currency amounts are shown in. Settings > Timezone sets the timezone times are shown in.

Billing

Pay your balance

Billing > Payment shows what you owe for Bhairava. Click Pay Now to pay through Razorpay.

Invoices

Billing > Invoices lists the invoices on your Bhairava account. Pick a date or range and click Apply.

Top bar

The top bar is the same on every page.

Display currency and language

The currency button shows the currency amounts are converted to for viewing. Only an administrator can change it. The language button changes Bhairava's language for you on this device, in about 20 languages.

Bell and horn

The speaker turns the bell on or off. It rings for new transactions, state changes and fleet alerts. The bullhorn turns the horn on or off. It sounds for critical stock and SOS alarms. With the horn off, alarms still show on screen, without sound.

Notifications

1. The bell at the top right shows how many notifications are unread.
2. Click it to see them. Each shows who sent it, when, and the message; some have a button that opens the page it is about.
3. Click the tick to mark one as read, or Clear All. When there are none, the list is empty.

Notifications or alarms? Notifications are messages from your tenants, kept until you read them. Alarms belong to a vehicle or a facility: SOS banners, the Alarms list on the Facility dashboard and the critical stock horn.

Watchlist, full screen and log out

The filter button opens the watchlist, to pick the tenants and items to follow. Full screen shows the dashboard on the whole screen. The last button logs you out.

Support

Support tickets

Click Support at the bottom of the menu to see your support tickets. Open tickets lists the ones still being worked on, and All tickets lists every one. Click New ticket to raise one.

Contact support

Click the headset in the top bar to write to the Closebee team. Your name, email and phone are filled in. Type a subject and your message, attach up to 5 files, and click Send message.

You can also email tech@closebee.com or use the contact form.